Area Play Ultra

Punjab

Bahawalpur, Sammundri, Hafizabad, Mandi Bahauddin, Narowal, Lodhran, Malakwal, Gojra, Phalia, Lahore, Fort Abbas, Kasur, Pattoki, Gujranwala, Gujrat, Kamoke, Shakargarh, Sialkot, Wazirabad, Zafarwal, Nankana, Ahmedpur Sial, Bhakkar, Bhalwal, Chiniot, Esa Khel, Faisalabad, Jaranwala, Jhang, Khushab, Mianwali, Pindi Bhattian, Piplan, Sargodha, Shorkot, Toba Tek Singh, Multan, Rahim Yar Khan, Dina, Jhelum, Sarai Alamgir, Talagang

Cities (Central B):

• Bahawalpur
• Sammundri
• Gojra
• Lodhran
• Samundri

FAQs:

Complaint Handling(Acknowledgement Time, TAT & Completer)?

Same as Central, North and South Area play offers.

System Visibility (CRM Screenshot)?

PD Team will provide.

CRM Activation/Deactivation Rights on CC profiles?

PD Team will provide when the offer is launched.

Mutex, multiple subscriptions and other functionality?

No Mutex, Multiple subscription allowed.

Activation/Deactivation time?

Same as rest of Area play offers

If customer has activated the offer within the specific city and after that he moves out of the said region/city then will he be able to use free resources of this offer?

Yes

Can customer use off-net free resources of this offer while calling on UAN and PTCL inquiry/PTCL numbers?

Yes

Can customer make conference calls when subscribed to the offer?

Yes

Can any of the specific city offers, run parallel with the other one OR any other LBC/Hybrid offer?

Yes, with all of them if customer is eligible for other offers.

Do customer need to make any charged activity before offer subscription?

No

Please confirm priority of resources for the offer?

As pr existing mechanics

Please confirm RG Value definition for the offer allocated data, in case customer is using other data offers?

These offers are not RG based. Existing rules will be applied for these offers.