My5 Call

• Voice Only Offer addition in Family Sharing category
• You can add 4 members in a group
• To subscribe, simply dial *7180#

FAQ's

Q. Are there any call set-up charges for nationwide offers?
A: No
Q. How can I check bundle usage details?
A. By dialing *102# (Charges 10 Paisa+Tax per inquiry).
Q. Why is my internet lagging?
A. Internet speed might be lagging as it depends on multiple factors like sim, device, web pages accessed, time of day, number of simultaneous users, distance from 2G/3G/4G site etc.
Q. What is out-of-bundle rate?
A. If a user does not purchase an add-on after volume consumption of data bundle, he/she will be charged an out-of-bundle rate of Rs.1/MB till the validity of the bundle, instead of default rate of Rs.4+Tax/MB.
Q. When will the usage notification messages be sent?
A. Notification message on 100% data consumption has been removed and now customer will be intimated on 90-95% usage with complete data consumption notification. Rest of all usage notification (20%, 50% and 80% usage) will remain the same and customer will be intimated accordingly.
Q. When will the Default Package be charged?
A. Initially, when a user has not subscribed to any bundle, default rate of Rs4/MB will be charged. Default rate will be charged again after the expiry of data bundle, Add-On and Out-of-Bundle rate validity.