Sikh Yaatra 15 Days

Subscribe

Steps to Subscribe:

• Visit KIOSK at Nanakana Sahib or Hassanabdal – CRM activation
• Pay amount PKR 3000 for SIM+ Package (Rs. 2800 without SIM) for Monthly offer
• Pay amount PKR 1700 for Sim + Package (Rs. 1500 without SIM) for 15 Days offer

Frequently asked Questions

Can customers activate this offer on my existing prepaid or Postpaid ZONG SIM?

Prepaid - This offer is only valid for Prepaid subscribers

How much money do customers have to give to Franchisee or Customer Representatives in case of offer activation via CRM?

Bundle Title	Bundle Price without tax (PKR)	Bundle Price + (GST)	Recharge Required
Monthly Package	2037.48	2434.78	2800
15 Days Package	1091.51	1304.35	1500

When resources will be posted to customer?

2 Hours after SIM Activation. If SIM is already activated, then 15 Minutes.

What will be the deactivation time?

15 minutes

Is this offer available for prepaid SIM?

Yes. SIM charges of Rs. 200 extra applies. Bundle will be activated on SIM activation

How will customer know that the offer has been activated?

Customer will receive confirmation text on subscribing the offer.

Can customers use offer resources for any other country?

No, the resources are only be consumed for USA, Canada, India & UK

Can customers subscribe again?

Yes, multiple subscriptions are allowed.

Are any of these bundles auto-recursive?

No, bundle is not auto-recursive

How to deactivate these bundles?

On expiry of bundle OR via CRM

Can customer use Conference call?

No

Will customer receive usage notification?

No, only on expiry or full consumption of resources.

If standard procedure will be used to check the remaining free resources (i.e *102#, CRM)?

CRM Only

Will customer need to deactivate the offer in order to activate it again or direct activation applies?

Multiple subscription mechanics applies

If customer can activate and use both the 15 days and 30 days offers simultaneously?

Yes, priority of monthly will be first.

Where customer can purchase and activates the SIM?

At ZONG KIOSK available at venue of activity.

What will be out of bundle rate once On-net/offnet minutes + SMS or data consumed?

As per package plan

Can customer avail free SMS within Pakistan (all network)?

Yes, free SMS can only be used within Pakistan (all network). However, Rs. 6+tax/SMS will be charged for international SMS.