Sikh Yaatra Monthly

• 3000.00 Consumer Price
• 200 Int Mins
• 200GB Internet
• 500 Off-net Mins
• 5000 Zong Mins
• 5000 SMS
• Monthly Validity

Subscribe

• Visit KIOSK at Nanakana Sahib or Hassanabdal – CRM activation
• Pay amount PKR 3000 for SIM+ Package (Rs. 2800 without SIM) for Monthly offer
• Pay amount PKR 1700 for Sim + Package (Rs. 1500 without SIM) for 15 Days offer

(This is a controlled environment activity for Sikh Pilgrims. These bundles are created for KIOSK activity to be held at Hassanabdal & Nankanasahib from 13th to 19th Nov 2024.)  

Frequently asked Questions

1. Can customers activate this offer on my existing prepaid or Postpaid ZONG SIM?

               Prepaid - This offer is only valid for Prepaid subscribers.

 

1. How much money do customers have to give to Franchisee or Customer Representatives in case of offer activation via CRM?

 

Bundle Title	Bundle Price without tax (PKR)	Bundle Price + (GST)	Recharge Required
Monthly Package	2037.48	2434.78	2800
15 Days Package	1091.51	1304.35	1500

 

1. When resources will be posted to customer?

       2 Hours after SIM Activation. If SIM is already activated, then 15 Minutes.

 

1. What will be the deactivation time?

       15 minutes

 

1. Is this offer available for prepaid SIM?

       Yes. SIM charges of Rs. 200 extra applies. Bundle will be activated on SIM activation

 

1. How will customer know that the offer has been activated?
   
   Customer will receive confirmation text on subscribing the offer.

 

1. Can customers use offer resources for any other country?
   
   No, the resources are only be consumed for USA, Canada, India & UK

 

1. Can customers subscribe again?
   
   Yes, multiple subscriptions are allowed.

 

1. Are any of these bundles auto-recursive?
   
   No, bundle is not auto-recursive

 

1. How to deactivate these bundles?

       On expiry of bundle OR via CRM

 

1. Can customer use Conference call?
   
   No

 

1. Will customer receive usage notification?

         No, only on expiry or full consumption of resources.

 

1. If standard procedure will be used to check the remaining free resources (i.e *102#, CRM)?

          CRM Only

 

1. Will customer need to deactivate the offer in order to activate it again or direct activation applies?

         Multiple subscription mechanics applies

 

1. If customer can activate and use both the 15 days and 30 days offers simultaneously?

         Yes, priority of monthly will be first.

 

1. Where customer can purchase and activates the SIM?

        At ZONG KIOSK available at venue of activity.

 

1. What will be out of bundle rate once On-net/offnet minutes + SMS or data consumed?
   As per package plan

 

1. Can customer avail free SMS within Pakistan (all network)?
   
   Yes, free SMS can only be used within Pakistan (all network). However, Rs. 6+tax/SMS will be charged for international SMS.