Doosra Number

Zong brings you another exciting offer to make your communication needs hassle-free. Now with Zong "Doosra Number" you don't need to carry two phones or dual SIM handsets, this service allows you to have one additional number with your main number on the same SIM and manage your work-life balance.

The key features of the service are as follows

• 1 SIM with 2 Numbers: No need to carry two handsets or switch between SIMs.
• Differentiate private & business calls: Keep your personal number always on, and switch off your business Doosra Number after office hours and enjoy your time with family.
• Privacy & empowerment: If you have to give your number to someone you do not want to receive calls from after a certain time period; you can always just give them your Doosra number. You can also use your Doosra Number to call unknown numbers if you don’t want everybody to know your primary number.
• It's hard to avoid you now: If you are trying to reach someone who is intentionally not taking your calls or responding to your messages, a call from a new Doosra Number might do the trick.
• Block unwanted calls: You can maintain a block list for on your Doosra Number, if you do not wish to receive calls from certain numbers.
• Special Number for Special Friends: While your family and close friends are in touch with you on your primary number, you can give your acquaintances your Doosra Number which you can switch off at any time.
• Ease & Convenience: Get a new number for yourself without losing important messages or contacts from your device and revert to your original number whenever you feel like it. This way you can easily maintain 2 numbers without the hassle of multiple bills, networks, mobiles or even SIMs.

How to Activate:

To activate your Doosra Number on your existing SIM:

• SMS SUB to 4600 from you Zong Number
• Dial 4600 from your Zong Number

Once you subscribe to the service the system will randomly select a number from Doosra Number inventory. A confirmation SMS will be sent on your Number.

How to De Activate

• Send SMS Unsub to 4600 for Un-subscription from Doosra Number
• Dial IVR 4600 for Un-subscription

Charges for Prepaid Customer

• Primary number calls will be charged as per customer’s tariff plan
• Doosra Number call will be charged Rs.1.60+Tax/minute
• Subscription charges - Rs.1.00+Tax/Day
• 4600 IVR will be charged Rs.0.20+Tax/minute

Charges for Postpaid Customer

• Primary number calls will be charged as per customer’s tariff plan
• Doosra Number call will be charged Rs.1.60+Tax/minute
• Subscription charges - Rs.30+Tax/month
• 4600 IVR will be charged Rs.0.20+Tax/minute

FAQ

Q. Is the service available throughout Pakistan?

A. Customers throughout Pakistan are eligible of Yaari Load. FATA & PATA customers are not eligible to use the service

Q. How to use Doosra Number:

A. To make call from your Doosra number to any other number, simply dial 46 before the desired number.
Normal Number: 0311-XXXX456 Doosra Number: 0312-YYYY456

Q. How to call from Doosra Number:

A. If you want to make a call from your assigned Doosra Number( 0312-YYYY456)to any normal number (0311-XXXX456) then dial 46 before the normal number (e.g. 460311-XXXX456). Receiving Party CLI will show your assigned Doosra number (0312-YYYY456) on its screen.

Q. For incoming calls on Doosra Number:

A. For all incoming calls user will receive it with prefix 46 and then the normal number.
If any Normal number (0311-XXXX456) makes a call on your Doosra Number (0312-YYYY456), Doosra number will receive call with Prefix 46 (460311-XXXX456) on his Doosra number.

Q. How can I get a Doosra Number?

A. By simply dialing 4600 or SMS SUB to 4600.

Q. How Can I buy more than one Doosra Number?

A. Customer can buy only one number as Doosra Number.

Q. When I receive a call using my Doosra Number, how do I know the inbound caller is calling on my Doosra number?

A. When you receive a call, 46 pre-fix will be visible before the number (460311-XXXX456), so the subscriber will know that inbound call on Doosra Number

Q. How do I call from my Doosra Number?

A. Dial prefix 46 before any number to make call from your Doosra Number.

Q. Can I block incoming calls?

A. Yes! You can block all or desired specific MSISDN's .This blocking is different from Call blocking on Primary Number. You can turn off/turn OR schedule Doosra Number any time through 4600 IVR or by sending "help" to 4612 on SMS.

Q. Can I make International calls from Doosra Number?

A. No! International calls are not allowed from Doosra Number

Q. Do I need to go to service center or Franchise to buy Doosra Number?

A. No! Doosra number will be attached with active primary number hence customer’s record will also be available in our system. Customer’s NIC or Passport Number is not required for the activation. Customer does not need to visit any service centre or franchise to obtain the Doosra Number.

Q. Can I transfer balance? Can I transfer balance from my Primary Number to Doosra Number?

A. No! Balance transfer is not allowed from Doosra number to any other number not even on your primary Number.

Q. Can I use any Voice/SMS bundle or any other VAS on my Doosra Number?

A. No! Customers cannot use any Bundle service or VAS on Doosra Number.

Q. Can I Port-Out my Doosra Number to any other Network?

A. No! Doosra Number cannot be ported out. You can port out your primary number and your Doosra Number will be reserved for same customer for the next 6 Months.

Q. Can I change my Doosra Number?

A. No! Once it is assigned user cannot change its Doosra number.

Q. Can I recharge on my Doosra Number?

A. No! recharge can only be done on primary number.

Q. How can I manage my Doosra Number?

A. 1. Dial IVR "4600" @ Re0.20+Tax/Min
2. SMS "Help" to 4612 @ Re.0.20+Tax/SMS

Q. Do I need to upload balance or recharge on my primary and Doosra number?

A. No! You just need to have balance on your Primary number only and you can use your Doosra number. If your Primary number is out of balance you can't use your Doosra Number.

Q. What Value added feature do I get with Doosra Number?

A. 1. Log-off your Doosra Number
2. Set Schedule Log-off of your Doosra Number
3. Block Service of Doosra Number

Q. Can I receive Missed Call Alert (MCA) service on my Doosra Number?

A. Yes! MCA is available when Doosra number is powered off or user has activated any specific hour to receive calls.

Q. Can I activate RBT on Doosra Number?

A. No! Same RBT will be played on both Numbers. If you change Primary number RBT, Doosra Number RBT will be changed automatically.

Q. Can I receive primary number blocked calls on my Doosra Number?

A. Yes! Primary and Doosra number blacklist can be managed separately and they are not related to each other.

Q. How can I get my Personal Doosra number setting?

A. By sending an SMS INFO to 4612 and user can get all his information/setting of Doosra Number.

Q. How can I get the details of my Doosra Number?

A. Write "INFO" and send it to 4612 to get the details.

Q. How can I manage my Doosra Number?

A. Write "HELP" and send it to 4612 for Doosra Number management