Zong Koyal Service

We are thrilled to share the launch of the Zong Koyal Service! Koyal is among the top music streaming channel in Pakistan, promoting regional and folk music through its platform. It offers free, unlimited access to over millions of folk songs, trending dramas, short videos, movies and more of the active playlists that attract you. Stream online and download them in 9+ different languages of Pakistan, including: Sindhi, Saraiki, Punjabi, Pashto, Balochi, Hindko and Urdu.

Launch Date

20th Sept’ 2024

Price

Daily Plan: Rs. 3+tax

Weekly Plan: Rs. 15+tax

Monthly Plan:Rs. 45+tax

Availability

This service will initially available for ZONG Prepaid

Activation Procedure

SMS

  • Sub1 to 5995 for Daily
  • Sub2 to 5995 for weekly
  • Sub3 to 5995 For monthly offer

USSD: Dial *5995#

CRM: Yes

MY ZONG APP: Yes

Web: https://koyal.pk

Deactivation Procedure

SMS: Unsub to 5995

CRM: Yes

MY ZONG APP: Yes

Activation & Deactivation Time

15 Minutes

Note

In case of low balance Koyal offers a free trial from which user is allowed to use product with its full features, system will auto try for charging at backend.

FAQs

What is Koyal?
Koyal is among the top music streaming channel in Pakistan, promoting regional and folk music through its platform. Koyal offers you unlimited access to over millions of folk songs, trending dramas, short videos, movies and more of the active playlists that attract you. Stream online and download them in 9+ different languages of Pakistan, including: Sindhi, Saraiki, Punjabi, Pashto, Balochi, Hindko and Urdu.
How many languages can I stream music into?
You can customize your listening experience by selecting your preferred languages from the language selection screen. You can choose all languages at once or select any one of them individually
Is there any Genre Customization on Koyal.
Yes, you can customize your Genre as Koyal offers variety of Genres to its listeners. This screen is visible to users after language selection. Same scenario goes with this screen that you can select all at once or one at a time.
how can I see my favorite artist collection
Koyal also offers you to choose or listen to your favorite artist only. User can customize his artist list from the screen offered by Koyal after Genre Selection. This screen also allows you to pickup one artist or as many as you can.
How can I Change my Preference of artist, genre, languages.
You can change your Preferences any time by clicking the profile picture icon from TOP menu Bar
Will Koyal work all over Pakistan?
Yes Koyal will work all over Pakistan even outside the Pakistan, We do not restrict any region any country on Koyal.
Does Koyal have any app?
Yes Koyal Do have Android App, you can simply download it from play store.
Is Koyal Free?
Koyal offers a free trial to its users, which means if you don’t have balance don’t worry about it Koyal allows you to subscribe without balance, it gives you free trial according to selected plan, once you subscribe system allows you to Be its part and access all premium content , Our Backend system charge your balance later in addition to this as we don’t want you to stop Enjoying you can steam unlimited music from Koyal except premium content if you are using it as free users.
What more features are for me on Koyal?
Koyal Offer millions of audio and video Songs to its listeners, you listen your favorite songs share them to your love ones, download them to your library, set their caller tunes on your mobiles, add them to your queue list to enjoy unstoppable play, you can also customize your playlist by adding your favorite songs in it these play lists are viewable from your library icon displayed on left corner of web page.

Download Songs

My Library View.

What More On Koyal?
Koyal also offers variety of regional Movies of your favorite artist, you can also view Shorts of your favorite artists,
How can I contact Koyal?
You have got a fully-fledged Koyal support team available for you to help resolve your queries. The support is available for you during business hours i.e., 9 am to 5 pm on Monday to Friday and 9 am to 1:30 pm on Saturday. You can also write an email at help@koyal.pk or you can WhatsApp live from the website by clicking on the small WhatsApp icon on the right bottom of the page.
Product / package / VAS / Promotion / Campaign is Valid for: Can Ported in subscribers avail this Product / package / VAS / Promotion / Campaign?
Yes, Ported numbers who are eligible to be charged from Zong side are allowed to subscribe the Product.
Is this Location Based service?
No you can access koyal.pk from any part of the world.
Can an agent activate the Koyal service in CRM?
Yes, an agent can activate the Koyal variant through CRM. However, if a Koyal variant is already activated, the Customer Service Officer (CSO) will need to deactivate the service in CRM before reactivating it according to the user's request for daily, weekly, or monthly service.
Will I receive an alert if Koyal is activated
Yes, you will receive a confirmation SMS along with product access link
What will be the suspension period of this service?
User can only be suspended from accessing the service, if he or she had blocked it, or not charged for consecutive 90 days.
What will be the TAT of reactivating the service from suspension?
User can recharge any time and try for subscription it will be successful. There is no wait time.
If these offers are auto recursive?
Yes, this service is auto recursive based on your subscription plan, there three plans offered in this service for daily plan Rs3+t will be deducted from your mobile balance, if you subscribe weekly service for this product then Rs 15+t will be deducted from your mobile balance by every week and if you subscribe monthly plan then Rs 45+t will be deducted from your mobile balance.
How long system will check for balance when daily, weekly or monthly service activate without balance (free trail)?
Once user got his trial subscription his number is sent to trigger containing all low balance users, this trigger tries to recharge 5 times a day for consecutive 3 days, if then it fails to charge user will be unsubscribed from the service.