ZONG NOTIFY ME

This service is designed to notify the subscriber (Party A) as soon as the called party (Party B) becomes available on the network this Free trail of Service will be provided to 90 days active base

Eligibility

90 Days active base, as it is huge base count and service will be subscribed to customers in chunks

Charges

Zero Charges will be deducted for 5 days when service will be subscribed to 90 days active base, after 5 days they will be charged as per actual flow if they did not unsub the service. Unsub procedure: SMS: Unsub to 6125

Call Reason

Information->Product Info->VAS->Zong Notify Me (5 Day free Trial) Campaign

FAQ

Q. What is Zong Notify Me service?
A. Zong Notify Me service allows you to know the availability of any number, which was previously switched off or out of coverage
Q. Do I need a special SIM or phone to subscribe to this service?
A. No. You do not need any special SIM or phone to subscribe to the Zong Notify Me service. This service can work on any standard mobile or smart phone.
Q. How can I subscribe to Zong Notify Me?
A. You can easily subscribe to this service by sending Sub to 6125 or by dialing *6125#
Q. Who can subscribe to the Zong Notify Me service?
A. All Zong Prepaid and postpaid customers can subscribe to the Zong Notify Me service.
Q. How will I be notified about the status of my desired number?
A. You will receive a message on your mobile when the desired number is switched on or is within the coverage area again.
Q. What will be the format of Notification?
A. Message of Zong Notify Me will come from a NotifyMe short code. It will contain the Called party number, total number of calls made and date of calls. Sample Message: Ap ne 923072015937 pe 2 bar 1 Jan 2024 ko call ki thi, Ye no. ab network pr mojud hai.
Q. Is this service applicable on all networks?
A. No, it is only applicable on prepaid and postpaid Zong Numbers. Notify Me notifications will not be sent in case the called party is on other network
Q. Will I be charged for every alert that I receive?
A. No, only the subscription fee will be charged.
Q. Will I receive an alert if my called party is on call waiting?
A. No, you will not receive an alert if your called party is on call waiting.
Q. Since the ZONG Notify-Me service has auto-recursive feature, if the service renewed and customer will be charged once campaign ends?
A. Just the shared base will have 5 days free trial after 5 days on 6th day onwards customer will be charged until they unsub the service.
Q. If all other product features (including system visibility etc.) will remain the same?
A. Yes, all other features will remain same; just for 5 days this service will be FOC for 90 days active base only and others will be charged as per actual process.
Q. If a customer inquiry about the start date of the 5 days free trial, then what will be guided to the customers?
A. Guide the customer that within 5 days from July 8th 2024 to July 12th 2024 they will receive confirmation SMS from that day their 5 days free trial will be started.